Welcome to our guide to effective communication with Walton Academy. We understand how important it is for parents and carers to stay informed and connected. This guide outlines:
- General communication guidelines
- Reach More Parents app overview
By working together, we aim to create a supportive and collaborative school community, ensuring the best outcomes for your child.
General communication guidelines
To ensure smooth and effective communication between parents, carers and the academy, please familiarise yourself with the following contact methods and guidance.
Contact information
- Phone: 01476 563251
- Reception hours: 8.00am – 4.30pm
- Urgent enquiries: Please call the Diverse Academies head office on 01777 861402
- During school holidays: Email enquiries@walton-ac.org.uk
- Email address: enquiries@walton-ac.org.uk
- Response time: Staff aim to respond within 48 hours during the school week
- Please note: There is no expectation for staff to respond to emails or phone calls outside of working hours
Appointments
If you need to speak with a member of staff, please arrange an appointment by calling ahead.
Please note: Walk-ins at reception without an appointment cannot be accommodated.
Form tutors
Form tutors should be your first point of contact for any queries that reception staff are unable to assist with.
The school app for parents and carers
Reach More Parents allows you to access all of your child’s school information securely through one mobile app.
Key features
- Dashboard: See upcoming events, important notices and unread messages
- Parent portal: View attendance, timetable and behaviour information
- Newsfeed: View information and photos from within the academy
- Calendar: View and sync academy events to your own device
- Messages: Key letters and updates (high importance messages are also sent by email or text)
Menu options
- Notices: Important updates such as parents’ evenings
- Forms: Complete school forms online
- Hub: One login for systems such as Wisepay and term dates
- App settings and help
Download the Reach More Parents app
You can download the app from your preferred app store by searching for Reach More Parents.
Alternatively, you can access Reach More Parents via a web browse: https://app.weduc.co.uk
Frequently asked questions (FAQs)
How do I register for the app?
You must follow the registration instructions sent to you. Registration is required due to system permissions.
How do I download the app?
Visit your device’s app store, search for Reach More Parents and download the app.
How do I log in?
Open the app and enter the login details you created during registration.
I can’t download the app. Is there another way to access it?
Yes. You can log in via any internet-enabled device at
https://app.weduc.co.uk.
Can I use Reach More Parents without registering?
No. Only registered users with permissions can access the system.
I am a parent and a teacher, or I have children at more than one school. Do I need multiple logins?
No. Reach More Parents allows access to multiple schools under one login, provided the correct access rights are set.
Thank you for staying connected
Thank you for taking the time to read this guide. By working together, we can ensure clear and effective communication for all members of our school community.
Next steps
- Download and log in to the Reach More Parents app
- Keep our contact details for future reference
- Check regularly for updates, notices and messages
If you have any questions or need support, please do not hesitate to contact us.
Weduc – help for parents
Weduc provides a dedicated help page with step-by-step guides and troubleshooting support.
You can access the Weduc help pages using the link below for step-by-step guides, troubleshooting tips and additional support:
