Walton Academy is a cashless academy and uses ParentPay for online payments.
ParentPay provides parents and carers with a secure and convenient way to make payments to the academy, including for:
Parents and carers are provided with details to activate their ParentPay account. Once activated, payments can be made securely online through ParentPay.
If you have more than one child attending a school that uses ParentPay, accounts can be linked so that payments can be managed from one place.
When making a payment through ParentPay, we recommend selecting ‘Other payment method’ and paying by debit or credit card rather than using the ‘One-click payment’ option.
One-click payments are collected from your bank account by Direct Debit and are not taken immediately. Although the payment may appear on your ParentPay account, it can remain pending for several days before the funds are collected from your bank.
If there are insufficient funds in your bank account when the payment is processed, the payment may fail. This can be particularly important when adding money for school meals, as funds may have already been used before the payment is collected.
To help avoid failed payments and unexpected account balances, we recommend:
Card payments are processed at the point of payment, helping you to keep track of the funds available in your bank account.
Parents and carers can add funds to their child’s meal account through ParentPay and view their balance and payment history online.
Please ensure that sufficient funds are available to cover purchases and remember that payments made using One-click may still be pending even though they are showing within ParentPay.
Trips, visits, events and other items requiring payment will be added to ParentPay when they become available. Relevant information, including payment amounts and deadlines, will be shared with families as appropriate.
If you are having difficulty accessing ParentPay, have not received your activation details, have experienced a failed payment or have a query about your account, please contact the academy:
